Health and Safety policy

Man and Van South Kensington Health and Safety Policy

This Health and Safety Policy sets out how Man and Van South Kensington manages the safety and welfare of employees, contractors, customers and members of the public during all removal and delivery activities. Our services include house and flat moves, office relocations and item transport, and we are committed to carrying out all work in a way that prevents injury, ill health and damage to property.

The policy applies to all staff and operatives engaged in removal and transport activities, whether working at client premises, in shared spaces, on the road or at storage locations. It should be read and understood by everyone representing the company.

Health and Safety Responsibilities

Man and Van South Kensington accepts overall responsibility for ensuring that work is planned and delivered safely. Management will provide appropriate resources, information, instruction, training and supervision to maintain safe working conditions and practices.

Supervisors and team leaders are responsible for implementing this policy on site, carrying out local checks, communicating site-specific risks and ensuring that staff follow safe systems of work. They must report hazards, incidents and near misses promptly and assist with investigations and corrective actions.

All employees and contractors have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. They must cooperate with the company by following training, guidance and instructions, using equipment correctly and reporting hazards or unsafe conditions immediately.

Risk Assessment and Safe Systems of Work

The company will identify, assess and manage health and safety risks associated with removal and transport activities. Risk assessments will be carried out for typical work such as lifting and carrying items, loading and unloading vehicles, operating in shared buildings, using stairs and handling fragile or bulky goods.

Where specific or unusual risks arise, such as restricted access, high floors, heavy or awkward items or time-limited moves, additional task-specific assessments will be completed. Control measures may include extra staffing, use of handling aids, route planning, securing exclusion zones and coordinating with building management or other contractors.

Safe systems of work will be developed based on these assessments and communicated to all staff. These will cover practices such as team lifting, use of trolleys and straps, safe stacking, vehicle loading plans, and safe entry and exit from buildings and vehicles.

Training, Competence and Supervision

Man and Van South Kensington will provide training appropriate to each role. This may include induction training, manual handling techniques, safe use of handling aids, vehicle safety, working in shared spaces and emergency procedures.

New staff will work under closer supervision until they are assessed as competent. Ongoing refresher training will be provided where risks, equipment or working methods change or where monitoring shows that practices need to be improved.

Supervisors are responsible for ensuring that staff are briefed on job-specific risks before each assignment, including access routes, parking arrangements, customer requirements and any known hazards at the property or site.

Manual Handling and Use of Equipment

Manual handling is a core part of removal work and is a significant source of potential injury. The company will minimise manual handling risks by planning jobs to allow safe lifting techniques, using team lifts for heavy or awkward items, and employing handling aids where reasonably practicable.

Staff are expected to assess each lift before starting, considering the weight, size, shape, condition of the load and the route to be taken. Where a lift is assessed as unsafe, staff must seek assistance or alternative methods rather than proceed unsafely.

All equipment, such as trolleys, dollies, lifting straps, ramps and securing devices, will be maintained in good working order and inspected regularly. Defective equipment will be taken out of service immediately and reported.

Vehicle Safety and Driving Standards

The company will ensure that vehicles used for removal services are roadworthy, suitably insured and maintained in line with legal requirements and manufacturer recommendations. Regular checks will be carried out on tyres, lights, brakes, load areas and securing points.

Drivers must hold the appropriate licence, follow road traffic laws and operate vehicles in a considerate and professional manner. Vehicles must be loaded securely, with items properly restrained to prevent movement, protect the load and reduce risk to road users and passengers.

Drivers are responsible for planning routes that take account of access limitations, parking arrangements and delivery times, and for observing any restrictions that may affect safe loading and unloading.

Working at Client Premises and Public Safety

Many removals take place in residential streets, busy commercial environments or shared access areas. Particular care will be taken to protect customers, neighbours, building occupants and the public from risks associated with removal activities.

Staff will maintain clear access routes where possible, use safe lifting areas, and avoid blocking fire exits, corridors or communal entrances. Where work may create temporary hazards, such as trip risks or moving large items through narrow spaces, staff will warn people nearby and, if necessary, restrict access for short periods to ensure safety.

Respect for customer property is a key element of safe working. Protective covers, floor protection and careful handling will be used where needed to prevent damage and related hazards such as slips or trips.

Reporting, Incidents and Continuous Improvement

All accidents, injuries, near misses and dangerous occurrences must be reported promptly to management. The company will investigate such events to identify root causes and implement corrective actions to reduce the likelihood of recurrence.

Findings from incident investigations, inspections, customer feedback and staff suggestions will be used to review and improve working methods. Policy changes and updated procedures will be communicated to all relevant staff.

Health and Wellbeing at Work

The company recognises that good health and wellbeing contribute to safe and effective working. Workloads, schedules and rest breaks will be managed to reduce fatigue, and staff are encouraged to raise any health concerns that may affect their ability to work safely.

The use of alcohol or illegal substances during working hours, or attendance at work under their influence, is prohibited. Any concerns about fitness to drive, operate equipment or carry out manual tasks safely must be reported immediately.

Policy Review

This Health and Safety Policy will be reviewed regularly and whenever there are significant changes to our operations, applicable regulations or industry best practice. Updated versions will be communicated to all staff and will replace previous editions from the date of issue.



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You will find everything you need for a stress-free move with us. From packaging and materials, to man and van services and everything in between, we have it covered. Our award winning services are available across SW7, so why not contact us today to discover just how much you can save by moving with us? Call anytime to arrange an appointment and to benefit from our best prices and discover why so many homeowners and businesses turn to man and van South Kensington when they need to move.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van South Kensington Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 31 Queen's Gate Terrace
Postal code: SW7 5PR
City: London
Country: United Kingdom

Latitude: 51.4984700 Longitude: -0.1816640
E-mail:
[email protected]

Web:
Description: Benefit from our outstanding removal services in South Kensington SW7 right now and get a free consultation from one of our experts!
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